31 Jul It’s possible that the network setting for the scanner driver is Step 1: Verify the Brother machine is powered on and there are no errors. 21 Mar Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows). Mobile Print/Scan Guide for Brother iPrint&Scan – Apple Devices · Mobile Print/ Scan Guide for Brother iPrint&Scan – Android™ · Mobile Print/Scan Guide for.
|Published (Last):||25 January 2017|
|PDF File Size:||3.15 Mb|
|ePub File Size:||2.93 Mb|
|Price:||Free* [*Free Regsitration Required]|
Go to the Contact Us section. If you need further assistance, please contact Brother customer service: Please note this brothet is used for feedback only. Click here to see basic information on ControlCenter4, such as how to start ControlCenter4, and how to change the interface.
Follow the steps below to resolve the issue: To help us improve our support, please provide your feedback below.
The installation instructions are available on the download page. How does the information on this page help you? If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
If you are using a firewall other than the Windows Firewall or the Windows Firewall is off, you may receive a message warning you that the firewall could block network communication. Disable the Firewall on your computer and try the network scanning again. If your question was not answered, have you checked other FAQs? Very helpful Helpful Not helpful. Go to the Contact Us section. Illustrations shown below are from a representative product and operating system and may differ from your Brother machine and operating system.
Go to the Manuals section. Press a button on the machine to see if it wakes from sleep mode.
Obtain the machine’s Boot Method setting using the Network Configuration report you printed earlier. I can print but brothre scan via network. If you still have trouble with your network connection, allow UDP brther and Go to the Manuals section. In a network shared environment, the scanning feature works from a server PC, but does not work from client PCs.
Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and scaj system. If you cannot print the test page, refer to “I cannot print from my computer via network. If you want to scan multiple pages into one file, please refer to FAQ, “Scan multiple pages into one file instead of each scan being saved as a separate file”.
If you need further assistance, please contact Brother customer service: If a Firewall on your computer is active, it may be rejecting the necessary network connection needed for the network scanning software to operate properly.
Brother MFCN Support
How does the information on this page help you? If you receive firewall-related notifications, we recommend temporarily changing the security settings on your computer to establish the connection.
If you are unable to power on the machine, then this solution does not apply. This website is using cookies. For Windows It’s possible that the network setting for the scanner driver is incorrect. In this case, Brother recommends you either disable the Firewall on your computer whenever you need to network scan using the scan key or leave the Firewall enabled and adjust the Firewall settings.
FAQs & Troubleshooting
Find out more Accept. If an IP Address conflict occurs, please consult a network administrator to get a correct IP address. This website is using cookies.
Troubleshoot this hardware issue. For network scanning, allow UDP port If the feature works properly after disabling the Firewall, this means the Firewall on your computer is rejecting the necessary network connection.
Have you checked the manuals? Verify the Brother machine is powered on and there are no errors If the machine’s display hereinafter called LCD is blank, then the Brother machine is not powered on or is in sleep mode. Please note this form is used for feedback only. To help us improve our support, please provide your feedback below. When finished, make sure to turn the firewall broyher again.